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Making a Difference!

  Cathi Ogden

Cathi Ogden 
Location: San Antonio 
Division: UMR
Department: Claim Services

Compliments are good and compliments from our members are the best! A member recently wrote to say that Cathi Ogden, customer service analyst, ‚ÄúSpent 20 minutes with me, and it was a great exchange.  She took care of my problem, she was authoritative and she knows her business." Cathi, your customer service is appreciated by our members. Way to go!
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